UAE E-Invoicing ASP Selection Guide (2026): MoF Considerations & Flick Network Responses

On 23 February 2026, the UAE Ministry of Finance released the “Considerations for Selecting an Accredited Service Provider” document, outlining key considerations for businesses and Government Entities to make more informed and strategic decisions when selecting an ASP for e-invoicing in the UAE.

The following sections present considerations with Flick Network’s responses:

Q1. How long has the company been providing e-invoicing services?

Flick Network:

We started with GST reconciliation tools in 2016 in India and also have over 5 years  of experience in e-invoicing services and integrations. We provide e-invoicing services in 50+ countries, including KSA, UAE, Oman, India, Belgium, Denmark, Egypt, Jordan, Malaysia, Singapore, Nigeria, and more.

Q2. How long has the company been a Peppol Service Provider?

Flick Network:

Flick Network has been a Peppol-certified Access Point (AP) and Service Metadata Publisher (SMP) for over 3 years, supporting e-invoicing exchange in line with Peppol standards. We have also supported both Peppol and non-Peppol e-invoicing and fiscalisation mandates across clearance, reporting, and interoperability models.  We have clients who are already live in countries like Belgium, Germany, Malaysia, and Denmark using Peppol.

Q3. How long has the company been in operation?

Flick Network:

Flick Network has been in operation since 2016, with over 10 years of providing e-invoicing and tax automation services across UAE, KSA, Singapore, Malaysia, Spain, and 50+ countries, serving 1,000+ enterprises, including organizations such as Nesto, Wade Adams, Ali & Sons, Honda, MAN Energy, Bureau Veritas, Bosch, and TotalEnergies.

Q4. How long has the company had operations in UAE?

Flick Network:

We have been actively engaged in the UAE market since the initial announcement of the e-invoicing initiative by the Ministry of Finance in July 2023, introduced as part of the “We the UAE 2031” vision. Since then, we have been aligning and adapting our systems to support upcoming requirements. Our company was registered in the UAE in April 2025.

Below are a few clients for whom we have already started integrations for FTA e-invoicing.

Q5. How long has the company been an ASP in the UAE? (Accreditation date)

Flick Network:

Flick Network is among the first ASPs that were included in the official ASP list released on April 2, 2026. We were also one of the first pre-approved e-invoicing service providers as early as September 2025, when the initial list was published on the MoF website.

Q6. What countries does the ASP currently provide e-invoicing services in?

Flick Network:

Flick Network provides e-invoicing services across key markets including Saudi Arabia, UAE, Malaysia, Denmark, Singapore, Belgium, Poland, Germany, Oman, and Spain, with a global presence spanning 50+ countries, supporting both Peppol and non-Peppol e-invoicing and fiscalisation mandates across clearance, reporting, and interoperability models.

Q7. Company address – which Emirate is the company based in?

Flick Network:

Company Address: Floor 18, Sheikh Rashid Tower, World Trade Center, Dubai, United Arab Emirates

Flick Network L.L.C-FZ is based in Dubai, United Arab Emirates and we are familiar with Emirate-specific regulatory requirements and business practices, aligned with local operational and compliance expectations across different Emirates.

Q8. Is the Electronic Invoicing System the ASP’s own product or are they using a 3rd party product?

Flick Network:

We provide a fully in-house developed e-invoicing platform with complete control over system capabilities, updates, and compliance requirements.

Q9. Will the ASP be providing support and maintenance services or will they be sub-contracted by a 3rd party?

Flick Network:

We provide direct support and maintenance services fully in-house, with a dedicated UAE support team available to assist at any time. We have a 24×7 support team available via call, email, chat, or a ticketing platform.

Q10. In addition to providing the standard Electronic Invoicing services, what other value-added services would the ASP provide?

Flick Network:

In addition to e-invoicing, we provide reporting, analytics, and integration with existing business systems. We also offer end-to-end capabilities across the finance lifecycle, including Order-to-Cash, Procure-to-Pay, Budget-to-Reconcile, and Indirect Tax compliance.

Q11. What are the details of the Electronic Invoicing System?

Flick Network:

Our e-invoicing platform handles invoice generation, validation, real-time exchange, and submission to the FTA, with audit logs and error handling. We provide direct and custom integration with ERP and existing systems, along with configurable workflows, role-based access control, AP/AR and tax reconciliation, reporting, and automated notifications. The platform is designed to handle high transaction volumes, with data stored within the UAE in line with local data residency requirements.

Q12. Does the ASP have the necessary functionalities to seamlessly integrate with your current ERP/accounting/invoicing systems?

Flick Network:

We support seamless integration with leading ERP and accounting systems including SAP, Oracle, Microsoft Dynamics, Infor, IFS, and others, as well as AP/AR platforms such as Coupa and Ariba, through direct and custom integration approaches (APIs, SFTP, webhooks, file-based, or database connections). We have a dedicated inhouse integration support team to help you go live within a short implementation timeframe.

Q13. Where is the Electronic Invoicing data stored? Locally within the UAE or overseas?

Flick Network:

All UAE e-invoicing data is stored within the UAE in line with local data residency requirements.

Q14. What compliance certifications does the ASP hold (e.g., ISO, GDPR)?

Flick Network:

Flick Network is SOC 2 Type II certified and ISO certified, with independently audited controls for security, availability, and data protection.

Q15. What security measures are in place to protect sensitive data?

Flick Network:

We implement encryption for data in transit (TLS 1.3) and at rest (AES-256), along with role-based access controls and multi-factor authentication to restrict access. Our platform includes continuous monitoring, audit logging, and defined incident response processes, with data hosted securely within the UAE.

Q16. What are the response times for customer support?

Flick Network:

We have a dedicated UAE-based support team with 24/7 availability. Response times are as follows:

Critical Issues within 1 hour

Major Issues within 3 hours

Minor issues within 6 hours.

Q17. Are there defined SLAs for uptime and service availability?

Flick Network: We offer 99.99% of server uptime and also 24/7 service availability.

Q18. What is the pricing model (subscription, per transaction, etc.)?

Flick Network : Our pricing is subscription-based and depends on the volume of transactions processed by your company. There may be one-time fees for onboarding and ERP integration (if opted).

Q19. Are there any hidden fees or additional costs?

Flick Network : There are no hidden fees or additional costs. Our pricing is clear and transparent, with no unexpected charges beyond what has been communicated.

Q20. How scalable is the Electronic Invoicing System?

Flick Network : Our e-invoicing platform is designed to handle high transaction volumes (scalable to 25,000 transactions per second) and supports enterprise-scale operations. It can scale to accommodate business growth across entities and geographies as transaction volumes increase, without requiring significant system changes. 

Q21. What plans does the ASP have for future enhancements or updates?

Flick Network : We continuously monitor updates from the Ministry of Finance and the FTA and align our platform with evolving UAE e-invoicing requirements, while expanding capabilities to support changing business needs and technological advancements. Any updates from the FTA, whether related to XML or functional changes, are covered at no additional cost.