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E-Invoicing for Hospitals and Clinics in the UAE: Complete Guide to Compliance

By

Flick team

Last updated at

August 16, 2025

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E-Invoicing for Hospitals and Clinics in the UAE: Complete Guide to Compliance

E-Invoicing for Hospitals and Clinics in the UAE

The United Arab Emirates will enforce mandatory e-invoicing for all business-to-business (B2B) and business-to-government (B2G) transactions under the Federal Tax Authority starting July 2026. Healthcare providers will also need to issue invoices in a digital format approved by the authority and submit them on the Peppol network for validation and secure exchange. This requirement also applies to hospitals, clinics, pharmacies, diagnostic centers, and other medical service providers, including those without VAT registration. Even businesses selling only to individual patients must onboard to receive purchase documents from suppliers through Peppol. This blog explains e-invoicing in the UAE for hospitals and clinics, including who must comply, the type of data required, and how Flick’s solution supports smooth invoicing without disrupting daily operations.

What is E-Invoicing in the UAE for the Healthcare Industry

E-invoicing requires all B2B and B2G transactions, including hospitals and clinics to issue invoices in digital formats (XML) approved by the Federal Tax Authority. Every invoice is also transmitted through the Peppol network to the FTA for instant validation and secure storage.
This reduces errors in manual billing and lowers the risk of tax discrepancies. Healthcare providers handle multiple daily transactions including billing insurers, government bodies and corporate clients. Validated invoices will improve cash flow, reduce delays in reimbursements and provide a clear audit trail.

E-invoicing also helps hospitals stay compliant with federal regulations while keeping patient services uninterrupted. Staff will focus on operations instead of fixing errors. Finance teams will track invoices quickly and reliably on a single platform ensuring accurate reporting, smooth B2B and B2G processing, and secure storage for future audits.

Who Needs to Follow UAE E-Invoicing Rules

UAE e-invoicing will apply to all B2B and B2G transactions including those of hospitals, clinics, pharmacies, and other healthcare providers. Hospitals, clinics, pharmacies, and other healthcare providers must create and store invoices digitally using FTA-approved formats to avoid delays and penalties. Here is what you should know:

  • Hospitals and Clinics
     All hospitals and clinics that bill insurers, government health authorities or corporate clients will need to follow the e-invoicing rules by issuing invoices in formats approved by the Federal Tax Authority.

  • Diagnostic Centers and Pharmacies
    Any diagnostic lab or pharmacy generating invoices for business-to-business or business-to-government transactions must connect its billing system through an access point to the FTA platform so that invoices are validated and  delivered to the Buyer’s ASP.

  • Other Medical Service Providers
     Specialist centers, therapy providers and other healthcare businesses that bill insurers or corporate customers fall under compliance requirements. This applies regardless of the provider’s VAT registration status.

  • Providers Serving Only Individual Patients
     Providers dealing only with individual patients are not required to issue e-invoices to them. They must still register on the FTA system to receive purchase invoices electronically from suppliers through Peppol.

Benefits of E-Invoicing for Healthcare Providers  

  • Faster Payments
     Real-time validation of invoices will speed up approval from insurers, corporate clients and government authorities. This will improve cash flow and reduce delays in reimbursements for hospitals and clinics.

  • Reduced Errors
     Automated generation and submission of invoices will lower mistakes caused by manual billing. Each invoice will be accurate and consistent across the system.

  • Simpler Audits
     All invoices will be stored digitally which will allow finance teams to access past records quickly and make audit processes easier and faster

  • Fewer Disputes
     Standardized invoice formats and quick corrections will prevent conflicts with insurers, corporate clients and government bodies.

  • Regulatory Compliance
     E-invoicing will keep all billing processes aligned with Federal Tax Authority (FTA) requirements and reduce the risk of penalties.

  • Better Use of Resources
     Finance teams will spend less time on paperwork and more time supporting operations and patient care.

  • Operational Efficiency
     Streamlined billing will cut risks and improve department coordination while keeping healthcare services running smoothly.

How to Integrate E-Invoicing into Healthcare Systems

Healthcare providers will need a billing or hospital management system that handles electronic invoices and connects to the Federal Tax Authority platform through an access point. The setup will include steps of software configuration, validation of invoice formats, and regular updates to maintain compliance and support smooth daily operations.

  • Register with the Federal Tax Authority
    A healthcare facility will need to create an account on the FTA platform to access the e-invoicing system. This registration will allow the provider to submit and track invoices electronically through the authority’s system.

  • Upgrade or Adopt Compatible Software
    The billing or hospital management software will need to use e-invoicing software that follows FTA requirements for invoice formats and data submission. Existing systems may require updates or replacement to work fully with the e-invoicing platform.

  • Train Staff on Electronic Invoicing
     Employees handling billing will need training on generating and submitting e-invoices accurately. Proper training will help reduce errors and ensure compliance with FTA rules.

  • Test the System for Real-Time Submission
    The system will need to be tested before full rollout to confirm that invoices are submitted correctly and validated immediately by the FTA platform, and are being delivered to the Buyer’s ASP or not.

  • Transition Fully to Electronic Invoicing
     After testing, you are now ready for e-invoicing in the UAE. All B2B and B2G invoices will be issued electronically ensuring accurate records, faster payments, and continuous compliance with FTA regulations. Also, using Flick’s AP integrations, the purchase invoices from your suppliers will be auto-generated in your system, so it greatly reduces the manual purchase invoice data entry.

How Flick Network Supports Compliance

Flick Network helps healthcare providers meet UAE e-invoicing requirements without replacing existing billing systems. It integrates with hospital software or ERP solutions for fast and smooth implementation. The platform includes several key features to maintain compliance and efficiency.

  • Generate E-Invoices in Approved Formats
     Flick will create invoices in the PINT AE format recognized by the Federal Tax Authority. Each invoice will be ready for submission on the FTA system without requiring manual adjustments, ensuring accuracy and compliance on every transaction.

  • Connect with the Federal Tax Authority
     The platform will link directly with the FTA through authorized service providers. This connection allows real-time invoice validation and submission on the authority’s platform for faster approvals and secure record keeping.

  • Manage Corrections and Credit Notes
    Healthcare providers will be able to make invoice corrections amendments or issue credit notes within the same system which will reduce errors prevent delays and maintain accurate financial records

  • Support High Invoice Volumes
     Flick will handle large numbers of invoices daily on hospital or clinic systems without slowing operations or affecting performance, keeping workflow smooth on busy days.

  • Deliver Invoices Directly to Insurers or Suppliers
     E-invoices will reach recipient systems automatically which will reduce manual tasks speed up payment cycles and improve cash flow for the provider

  • Access Ongoing Local Support
     Flick provides continuous support for technical or operational issues. Healthcare teams will have assistance on the platform ensuring uninterrupted operations and compliance on all transactions.

Common Challenges and Solutions

Healthcare providers will face multiple challenges when adopting e-invoicing in the UAE. A major hurdle is the integration of new software on existing billing systems which can slow the process. Staff will also need training on accurate generation and management of electronic invoices. The protection of sensitive patient and financial data is a constant requirement and the use of different invoice formats from vendors and insurers adds complexity. 

 flick network offers a ready-to-use platform with integration tools and strict security measures that will maintain compliance on every transaction. IT and finance teams will have a lighter workload while invoices move securely without disrupting operations. Errors will drop, penalties will be avoided, and cash flow will stay stable with faster payments and accurate records.

Conclusion

UAE’s mandatory e-invoicing rules will take effect in July 2026 and apply to all B2B and B2G transactions and will also apply to healthcare providers. This covers hospitals and clinics as well as diagnostic centers that issue invoices to businesses or government bodies. Non-compliance may result in penalties or delays in payment and can also create additional audit challenges.

Switching to e-invoicing makes billing faster, reduces errors and keeps every record in line with Federal Tax Authority (FTA) standards. Flick’s solutions manage the entire process from invoice creation and validation to secure submission, storage and audit preparation. Everything stays accurate, quick and fully compliant.

Make the shift before the deadline by contacting our team or visiting: flick network

FAQs

1 What is UAE E-invoicing requirement for hospitals and clinics?
    It is a rule that businesses issuing invoices to B2B or B2G must send structured digital invoices -       via Peppol to FTA and Buyer using ASP.

2 Does UAE E-invoicing apply to purely B2C healthcare providers?
    Yes, it applies when they receive supplier invoices via Peppol.

3 Can Flick help healthcare billing meet UAE E-invoicing rules?
   Yes, Flick transforms billing data to FTA format (PINT AE) and sends it via Peppol to FTA and        Buyer’s ASP.

4  What happens if a hospital ignores UAE E-invoicing rules?
    They may get fines and delays in reimbursement or audit issues.

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